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Ainslie Group - Administration/ Customer Service/ Internal Sales Consultant - Bullion (Mar & Apr'24)

Ainslie Group (Brisbane)

  • Variety – Combine your administration and customer service skills
  • Bring your EXCEPTIONAL Customer Service skills and attention to detail
  • Permanent Full-time Position – Working Mon-Fri – CBD Based 

About Ainslie Group

Ainslie Group incorporates Ainslie Bullion Brisbane, Ainslie Bullion Melbourne, Ainslie Crypto and Gold & Silver Standard as well as the majority shareholding of Reserve Vault in Brisbane and The Melbourne Vault

  • Established in 1974, Ainslie Bullion is the second largest independent bullion dealer in Australia.
  • Ainslie Crypto is an OTC crypto dealer that specialises in swapping between crypto and bullion as well as cold storage services for clients.
  • Gold & Silver Standard manage Ainslie’s own 100% gold and silver backed crypto tokens - Gold Standard (AUS) and Silver Standard (AGS) – Australia’s biggest selling.


About the Role:

An exciting opportunity has opened for a Genuine All-Rounder PROFESSIONAL to join Ainslie Group in Brisbane.

The role sees the servicing of customers in person, by phone, and processing web orders for the selling and buying back of precious metals bullion and cryptocurrencies...... Additionally, the role helps in sales-related administration tasks daily.

Exceptional communication skills, a highly motivated attitude and willingness to learn are essential in this role. The right person will have a VERY high level of accuracy, a can-do attitude and a steadfast commitment to maintaining the utmost security and confidentiality.


Your skills and experience:

  • Demonstrated experience within Customer Service with a stable employment history.
  • Ideally experience or knowledge in gold, silver and cryptocurrency as investment assets
  • Strong interpersonal skills and customer focus.
  • Exceptional attention to detail, accuracy and ability to follow set procedures and protocols.
  • Be self-motivated and have the ability to use common sense and initiative.
  • Sound computer skills including the use of Microsoft Office (Word, Excel & Outlook).
  • Demonstrated ability to learn new tasks and processes quickly.
  • Must have a clean Police Record.


What’s on Offer:

  • Permanent Full-Time role based in Brisbane CBD working Monday to Friday.
  • An exceptional opportunity to become an integral member of a well-established, successful business group with long term vision.
  • An attractive salary will be negotiated dependent on qualifications and experience.