•    Do you THRIVE on being first point of call and naturally systematic & efficient
•    Bring your EXCEPTIONAL Interpersonal skills and Attention to Detail
•    Permanent Full-time Position – Working Mon-Fri – Gold Coast based

About Ainslie Group:
Ainslie Group incorporates Ainslie Bullion Brisbane, Ainslie Bullion Melbourne, Ainslie Crypto and Gold & Silver Standard as well as the majority shareholding of Reserve Vault in Brisbane and The Melbourne Vault.  
•    Established in 1974, Ainslie Bullion is the second largest independent bullion dealer in Australia. 
•    Ainslie Crypto is an OTC crypto dealer that specialises in swapping between crypto and bullion as well as cold storage services for clients. 
•    Gold & Silver Standard manage Ainslie’s own 100% gold and silver backed crypto tokens - Gold Standard (AUS) and Silver Standard (AGS) – Australia’s biggest selling.

And now Ainslie Group is expanding their services to include a retail site presence on the Gold Coast to ensure they deliver customer service excellence to their ever expanding client base.

About the Role:
As part of Ainslie’s exciting expansion, we have an exciting opportunity for a Receptionist/ Administration Assistant to be the First Point of Contact for our valued customers and stakeholders - so having a professional, calm, helpful and friendly demeanour is key. 

You will provide all-round general reception and administration support including – meet & greet clients, first point of call with the phone and email, ordering stationery & general supplies, ensuring office and lunch room presentation. As well as maintaining strict security checks & protocols, general administrative support & record management…..to ensure efficient, accurate and proactive service.

We are looking for someone that appreciates the need for quality, accuracy & professionalism in EVERYTHING! No job is too small for you…..and you are willing to learn and take on new tasks.

We are looking for someone who enjoys working to systems and processes, taking on responsibility and is looking for long-term stability. 

Your skills and experience:

•    Demonstrated experience providing administrative and customer support.
•    Strong interpersonal and customer service skills.
•    Exceptional attention to detail and focus on accuracy.
•    Highly systems and procedural focus and understanding for the need to maintain confidentiality.
•    Be self-motivated and have the ability to use common sense and initiative.
•    Ability to prioritise effectively.
•    Sound computer skills including the use of Microsoft Office (Word, Excel & Outlook).
•    Demonstrated ability to learn new tasks quickly and to work autonomously.
•    High level personal presentation. 
•    Excellent team and big picture focus.
•    Must have a clean Police Record.
•    MUST be willing to work in the Brisbane CBD based office for an initial 6 months for training purposes.

What’s on Offer:
•    Permanent Full Time Gold Coast based role working Monday to Friday – Following initial training in Brisbane CBD for up to 6 months.
•    Opportunity to be part of a positive team of professionals. 
•    An attractive salary will be negotiated with the successful candidates based on experience.