
Customer Service/ Administration / Scheduling Assistant (Gold Coast)
Herron Todd White (Gold Coast)
• Do you enjoy being part of a TEAM while being proactive & taking initiative
• Professional organisation with strong market reputation
• Combine your customer focus and strong organisational skills
About the Business:
Herron Todd White is Australia’s leading independent property valuation and advisory firm. Our enviable culture, respected experts and national coverage sets us apart from the competition. We are innovative, inclusive and maintain the highest level of professionalism in all that we do. We have an unrivalled national presence with a network of 65 offices and over 850 employees. It’s our people that make us great and we’re proud of our culture that prioritises teamwork, flexibility and personal growth.
About the Role:
An opportunity exists in the Gold Coast office for a permanent full-time Administration Assistant.
This role contributes greatly to the efficient operation of the residential valuation team and is perfect for a person who likes to be busy and enjoys working in a successful and supportive environment.
Your main responsibility will be to manage the schedules and appointments of property valuers within your allocated area, as well as registering and booking residential valuation appointments.
Key tasks of the role include:
• Job set up including customer contact, data entry and document verification and searches
• Attending to valuers’ daily workflows
• Booking and organising property valuations with customers
• Data entry and scheduling of appointments for valuers
• Liaising with clients to answer enquiries and resolving any issues that may arise
• General administration duties
To be successful in this role, you will need to:
• Experience in the property industry is highly desirable but not essential
• Qualifications in administration or business would be highly regarded but not essential
• Proficient with Google Suite would be beneficial
• Be highly organised with excellent time management skills
• Have strong customer service ethic
• Be team player, willing to help others to achieve results
• Be adaptable and willing to learn new processes and procedures
• Work well under pressure and perform within tight timelines
• Have excellent attention to detail
• Have strong interpersonal, written and verbal communication skills
• Be self-motivated with a positive attitude
• Have proficient computer and typing skills
What’s on Offer:
• Full-time working Monday to Friday – Gold Coast based - Work close to home.
• Well-established work systems & processes.
• An annual salary of $50K-$60K plus superannuation will be offered to the successful candidate dependant on experience.