●       Variety – Customer service, Payment Processing, Freight/Delivery Mgt, Admin etc

●       Bring your EXCEPTIONAL Interpersonal skills and Attention to Detail

●       Permanent Full-time – CBD Based – Full ongoing training provided

About Ainslie Group

Ainslie Group incorporates Ainslie Bullion, Ainslie Crypto, Ainslie Wealth and Gold Silver Standard along with physical offices in Brisbane, Melbourne and the Gold Coast and having the majority shareholding of Reserve Vault in Brisbane and major shareholding of The Melbourne Vault. Established in 1974, Ainslie Bullion is the second largest independent bullion dealer in Australia. Ainslie Crypto is an OTC crypto dealer that specialises in swapping between crypto and bullion as well as cold storage services for clients. Gold & Silver Standard manage Ainslie’s own 100% gold and silver backed crypto tokens, Gold Standard (AUS) and Silver Standard (AGS) and the custodian Gold Silver Standard Custodian. 

About the Role:

An exciting opportunity has opened for a Genuine All-Rounder PROFESSIONAL to join Ainslie Group in Melbourne in this NEWLY CREATED Entry Level role.

You will be trained and work across all areas of the business:

·        First point of call (Front of House and Phones)

·        Customer Service (Building rapport & relationships with regular clients; Responding to queries; Carrying items to vehicle; etc)

·        General Administration (Office supplies monitoring & ordering; Updating security registers & generating reports; etc)

·        Receiving/ Processing Payments

·        Processing & Monitoring Deliveries/Freight (Incoming & Outgoing)

·        Any additional duties to assist in the day-to-day operations as required

Exceptional communication skills, a highly motivated attitude and willingness to learn are essential in this role. The right person will have a VERY high level of accuracy, a can-do attitude and a steadfast commitment to maintaining the utmost security and confidentiality.

Your skills and experience:

·        Demonstrated experience within Customer Service with a stable employment history (This includes casual employment within hospitality, retail etc).

·        Strong interpersonal skills and customer focus.

·        Exceptional attention to detail, accuracy and ability to follow set procedures and protocols.

·        Be self-motivated and have the ability to use common sense and initiative.

·        Sound computer skills including the use of Microsoft Office (Word, Excel & Outlook).

·        Demonstrated ability to learn new tasks and processes quickly.

·        Must have a clean Police Record.

What’s on Offer:

●       Exceptional entry level role with full and ongoing training provided – Career progression is encouraged

●       Permanent Full-time role based in Melbourne CBD.

●       Become an integral member of a well-established, successful business group with long term vision.

●       An attractive salary will be negotiated dependent on qualifications and experience.